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Free · 10-minute self-check

Is Your Service Ready?

Most services want to be welcoming to LGBTQIA+ people. Far fewer have checked whether they are.

This free 10-minute self-check from The Identity Clinic shows where your service stands today, and where to focus first.

10 minutes Score out of 20 Printable PDF Solo or team

Free. Instant access. No experience needed.

Is Your Service Ready? — free LGBTQIA+ affirming practice self-check from The Identity Clinic
What you get

Everything you need to see where you stand.

A clear, honest picture of your service today — and a practical place to start.

  • A printable PDF self-check with 10 statements across five areas
  • A simple score out of 20
  • What your score means, plus practical next steps
  • Space to plan your first two actions
  • Use it on your own, or with your team to compare answers
  • Free. Instant access. No experience needed
Five areas

Ten statements across five areas.

A simple, structured way to look honestly at how welcoming your service really is.

1Environment & visibility
2Language & communication
3Policies & processes
4Staff confidence & training
5Referrals & ongoing support
Why learn with us

Learning grounded in lived experience.

At The Identity Clinic, we believe meaningful inclusion requires more than good intentions. Our approach brings together lived experience, practical knowledge and a commitment to creating spaces where people feel seen, respected and supported.

Community-led perspectives

Built by The Identity Clinic — a queer-led team with lived experience at the centre of everything we make.

Practical, real-world learning

A self-check you can act on the same day — not theory for its own sake.

Affirming & inclusive approaches

An approach that meets services where they are and grows confidence over time.

Free · 10 minutes

Ready to check where your service stands?

Take the free self-check now — on your own, or with your team to compare answers.

Ready to turn understanding into everyday practice?

Start with a free resource, or enrol your team in our affirming practice course.